A-DEUS Ltd., including its wholly owned affiliates, (“A-DEUS”,
“us,” “we,” or “our,”) is committed to protecting the privacy of
use of personally identifiable information, also “personal data,”
about users of our products, services and/or software that are
available for purchase and use through our sales teams, accessible
by download on our websites (our “Services”), and also users of
as well as the other websites that A-DEUS operates and that link
to this Policy (collectively referred to as “Site(s)”). It also
describes the choices available to you regarding our use of your
personally identifiable information and how you can access and
update this information.
A-DEUS complies with relevant regulations applying to personal data, including but not limited the General Data Protection Regulation issued by the European Union, the Nigerian Data Protection Regulations and other data protection laws in Nigeria.
Data Integrity and Purpose Limitation
A-DEUS is a provider of cloud platform related services, including Energy as a Service (EaaS), Hardware as a Service (“HaaS”) and Software as a Service (“SaaS”) products, technical support services and professional consulting services which processes personally identifiable information upon the instruction of its customers in accordance with the terms of the applicable agreement between A-DEUS and customer.
Information Collection and Use
You can generally visit our Site without revealing any personally
identifiable information about yourself. However, in certain
sections of this Site, we may invite you to participate in
surveys, questionnaires or contests, contact us with questions or
comments or request information, participate in chat or message
boards, or complete a profile or registration form. Furthermore,
we require you to complete a registration form to access certain
restricted areas of the Site, to use certain services and when you
download any software. Due to the nature of some of these
activities, we may collect personally identifiable information
such as your name, e-mail address, address, phone number,
password, screen name, credit card information and other contact
information that you voluntarily transmit with your on-line and
in-person communications to us and personally identifiable
information that you elect to include in your chart and message
If you use a forum on this Site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums. We receive permission to post testimonials that include personally identifiable information prior to posting.
If you purchase a product or service from us, we request certain
personally identifiable information from you on our order form.
You must provide contact information (such as name, email, and
shipping address) and financial information (such as credit card
number, expiration date).
We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
In addition, we may collect information about the performance, security, software configuration and availability of customer web sites in an automated fashion as part of the A-DEUS subscription services.
We use your personally identifiable information to register you to use our services or download or access software or other content, contact you to deliver certain goods, services or information that you have requested, provide you with notices regarding goods or services you have purchased, provide you with notices regarding goods or services that you may want to purchase in the future, verify your authority to enter our Site and improve the content and general administration of the Site and our services.
Certain modules within the A-DEUS hardware or software connect your installation of A-DEUS to our subscription services, these modules will report to us, and we will collect, your IP address, operating system type and version, web server type and version, php version, database type and version, version of the services, modifications to your A-DEUS code, information regarding the availability of your website (e.g. if your website is live or down), website user statistics such as the number of nodes, number of users and number of comments. The foregoing information will be linked to your personally identifiable information and user accounts and we may use the foregoing information to better provide technical support to you and our customers and to improve our services.
If you install and use the A-DEUS hardware and connect your A-DEUS to the subscription services, in addition to the information we may collect, analyze and store when you use our services as stated above, the A-DEUS module may collect, analyze and store the content of your site in an index. This index will be stored and updated on our servers to enable A-DEUS to work with your site. A copy of this index may be retained for up to 14 days as a backup in the event there is a problem with the index. Additionally, information about the size of your index, the service queries performed on your index, performance of A-DEUS for your queries, and other operational information is stored indefinitely in order to enable A-DEUS to monitor performance over time, manage the Search Service, and to provide you with information about the Search activity on your site.
If you choose to contact us by e-mail, we will not disclose your contact information contained in the e-mail, but we may use your contact information to send you a response to your message. Notwithstanding the foregoing, we may publicly disclose the content and/or subject matter of your message, therefore, you should not send us any ideas, suggestions or content that you consider proprietary or confidential. All e-mail content (except your contact information) will be treated on a non-proprietary and non-confidential basis and may be used by us for any purpose.
Details of data processing
A-DEUS processes your personal data as a customer and other
customer’s personal data (in the following just “customer”) in
order to provide the contractually agreed Services.
Subject matter: The subject matter of the data processing is the performance of the Services agreed between A-DEUS and customer by A-DEUS involving personal data provided by customer.
Duration: As between customer and A-DEUS, the duration of the data processing is determined by customer and its contractual commitments with regard to the use of A-DEUS’s Services.
Purpose: The purpose of the data processing by A-DEUS is the provision of the Services initiated by the customer from time to time.
Nature of the processing: Cloud computing as platform and software as a service and such other Services as described in the Documentation and initiated by the customer from time to time.
Type of personal data:
The type and extent of personal data that is subjected to A-DEUS’s data processing is determined and controlled by our customer as data controller in its sole discretion – this may include, but is not limited to the following:
- First and last name
- Title, work department, and manager/supervisor name
- Position and employment history
- Contact information (company, personal and work email, phone, home address, physical business address, emergency contact details)
- Biographical and directory information, including linked social media profile or posts
- Company user names or IDs and login credentials
- Identifiers related to work or personal devices used to access data exporter’s IT systems
- Log information generated through the use of data exporter’s IT systems
- Actions performed by the employee while accessing or using the Services
- Full time or part time status
- Business travel arrangements
- Localization data
Categories of data subjects: Customer’s representatives and end-users including employees, contractors, collaborators and advisors of our customer (who are natural persons).
COMMUNICATIONS FROM THE SITE
Special Offers and Updates
We will occasionally send you information on products, services, special deals, promotions. Out of respect for your privacy, we present the option not to receive these types of communications. Please see “Choice and Opt-out.”
If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe. Please see the “Choice and Opt-out” section.
We will send you strictly service-related announcements on rare
occasions when it is necessary to do so. For instance, if our
service is temporarily suspended for maintenance, we might send
you an email.
Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.
Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.
We provide you the opportunity to ‘opt-out’ of having your
personally identifiable information used for certain purposes,
when we ask for this information.
You will be notified prior to when your personally identifiable information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.
Please note that if you opt out of receiving our promotional or marketing emails, you may still receive certain service-related communications from us, such as administrative and services announcements and messages about your account. Occasionally these materials are sent from a different email domain: firstname.lastname@example.org.
We provide you with a means for submitting your resume or other personally identifiable information through the Site for consideration for employment opportunities at A-DEUS. Personally identifiable information received through resume submissions will be kept confidential. We may contact you for additional information to supplement your resume, and we may use your personally identifiable information within A-DEUS, or keep it on file for future use, as we make our hiring decisions.
A-DEUS recognizes the privacy interests of children and we encourage parents and guardians to take an active role in their children’s online activities and interests. This Site is not intended for children under the age of 13. A-DEUS does not target its services or this Site to children under 13. A-DEUS does not knowingly collect personally identifiable information from children under the age of 13.
Cookies and GIFs
We use small text files called cookies to improve overall Site
experience. A cookie is a piece of data stored on the user’s hard
drive containing information about the user. Cookies generally do
not permit us to personally identify you (except as provided
below). We may also use clear GIFs (a.k.a. “Web beacons”) in
HTML-based emails sent to our users to track which emails are
opened by recipients.
The Site may track information that will be maintained, used and disclosed in aggregate form only and which will not contain your personally identifiable information, for example, without limitation, the total number of visitors to our Site, the number of visitors to each page of our Site, browser type, External Web Sites (defined below) linked to and IP addresses. We may analyze this data for trends and statistics in the aggregate, and we may use such aggregate information to administer the Site, track users’ movement, and gather broad demographic information for aggregate use.
We will not sell your personally identifiable information to any
company or organization, except we may transfer your personally
identifiable information to a successor entity upon a merger,
consolidation or other corporate reorganization in which A-DEUS
participates or to a purchaser or acquirer of all or substantially
all of A-DEUS’s assets to which this Site relates. We may provide
your personally identifiable information and the data generated by
cookies and the aggregate information to parent, subsidiary or
affiliate entities within A-DEUS’s corporate family, partner
entities that are not within A-DEUS’s corporate family and vendors
and service agencies that we may engage to assist us in providing
our services to you.
We employ procedural and technological measures that are reasonably designed to help protect your personally identifiable information including sensitive data from loss, unauthorized access, disclosure, alteration or destruction. A-DEUS may use encryption, secure socket layer, firewall, password protection and other physical security measures to help prevent unauthorized access to your personally identifiable information including sensitive data. A-DEUS may also place internal restrictions on who in the company may access data to help prevent unauthorized access to your personally identifiable information. These precautions take into account the risks involved in the processing, the nature of personally identifiable information, and best practices in the industry for security and data protection.
Accountability for Onward Transfer
A-DEUS is accountable for personally identifiable information that
we receive and subsequently transfer to third parties. If third
parties that process personally identifiable information on our
behalf do so in a manner that does not comply with the Privacy
Shield Principles, we are accountable, unless we prove that we are
not responsible for the event giving rise to the damage.
Contact information and Customer personally identifiable information is accessible only by those A-DEUS employees and consultants who have a reasonable need to access such information in order for us to fulfil contractual, legal and professional obligations. All of our employees and consultants have entered into confidentiality agreements, and/or have been subjected to thorough criminal background checks requiring that they maintain the confidentiality of Customer personally identifiable information.
A-DEUS may use from time to time a limited number of third-party service providers, contractors, and other businesses to assist us in providing our solutions to our customers or in meeting internal business operation needs. These third parties may access process or store personally identifiable information in the course of performing their duties to A-DEUS. A-DEUS maintains contracts with these providers restricting their access, use and disclosure of personally identifiable information in compliance with our obligations under the Principles.
Updating and Deleting Personally Identifiable Information
A-DEUS provides you with the ability to review and update the
contact information that you provide to us and account information
retained by A-DEUS related to your previous purchase, download or
payment activities. If you wish to review and/or update any of the
foregoing information, you may access your account and review and
update your personally identifiable information or you may contact
us at the e-mail, phone or mailing address listed below.
A-DEUS will also delete the personally identifiable information that you have provided to us: (a) upon your request, or (b) upon termination of your A-DEUS account; provided, however, A-DEUS will retain a copy in its files of all personally identifiable information, if required for legal reasons.
If you wish to review, correct or request the deletion of any information you have provided to us, contact us via mail. We will respond to your request for access within 30 days.
If you are a Nigerian, UK or EU Person about whom we hold personally identifiable information on a customer’s behalf, you may request access to, and the opportunity to update, correct or delete, such personally identifiable information. To submit such requests or raise any other questions, please contact the business that provided your personally identifiable information.
Enforcement and Liability
A-DEUS is subject to the jurisdiction and enforcement and
investigatory authority of the United Kingdom.
A-DEUS also commits to periodically reviewing and verifying the accuracy of this Policy and the company’s compliance with the Principles, and remedying issues identified. All employees of A-DEUS that have access to personally identifiable information covered by this Policy are responsible for conducting themselves in accordance with this Policy. Failure of an A-DEUS employee to comply with this Policy may result in disciplinary action up to and including termination.
A-DEUS assures compliance with the Nigerian, UK and EU privacy
policy by fully investigating and attempting to resolve any
complaint or dispute regarding the use and disclosure of
personally identifiable information in violation of this Privacy
Any questions or concerns regarding the use or disclosure of personally identifiable information should first be directed to the owner of the website in question (our customer); or if the question or concern is from our customer, then to A-DEUS at the address given below.
A-DEUS will respond to any inquiries or complaints within forty-five (45) days. In the event that A-DEUS fails to respond or its response is insufficient or does not address the concern, A-DEUS has registered with JAMS to provide independent third party dispute resolution at no cost to the complaining party. To contact JAMS and/or learn more about the company’s dispute resolution services, including instructions for submitting a complaint, please visit: https://www.jamsadr.com/eu-us-privacy-shield.
If your complaint is not resolved through these channels, under limited circumstances, a binding arbitration option may be available before a Privacy Shield Panel.
A-DEUS will cooperate with any data protection authorities of Nigeria, UK and the EU (“DPAs”) in the investigation and resolution of complaints that cannot be resolved between A-DEUS and the complainant that are brought to a relevant DPA.